Website Terms

Terms of use

These terms explain the general conditions for using the Aarogya Health Center website, requesting appointments and accessing the health information published here.

Last updated: 12 October 2026 (Draft — subject to clinic review)

Who we are

Aarogya Health Care operates this website to provide information about the clinic, its listed services, doctors, facilities and appointment options.

  • Clinic: Aarogya Health Care
  • Address: Sundarchowk Bhatbhateni line (Near Paincho Pasal, Butwal, Lumbini Province 32907)
  • Email: [email protected]
  • Phone: 071-535025

Not for medical emergencies

This website, its contact forms and any teleconsultation service are not a substitute for emergency medical care.

If you believe you are experiencing a medical emergency, contact your local emergency service or go to the nearest hospital emergency department. Do not wait for a website response or appointment confirmation.

Emergency contact: +977 974-5416955

The clinic should verify that this number is correct and appropriate before publication.

Health information on this website

Articles, service descriptions, FAQs and other information on this website are provided for general informational purposes. They do not constitute an individual diagnosis, guarantee a treatment outcome or replace advice from a qualified healthcare professional.

Your symptoms and treatment needs may differ from those described on this website. Consult an appropriate healthcare professional about your individual concerns.

Doctors and medical services

The website may describe doctors, specialties, facilities, diagnostic services and other healthcare services listed by the clinic.

Service availability, doctor schedules and the need for examinations or tests may vary. Contact the clinic to confirm the relevant doctor, service, appointment time and preparation instructions before visiting.

Information on the website should not be interpreted as a guarantee that a particular doctor, test, facility or service will be available at a specific time.

Online appointment requests

Submitting an online appointment request does not, by itself, guarantee an appointment.

  • An appointment is confirmed according to the clinic's actual booking process.
  • The clinic may contact you to verify your details and confirm availability.
  • Doctor schedules and appointment times may change.
  • Please contact the clinic as early as possible if you need to change or cancel a request.

Follow the confirmation instructions provided by the clinic.

Teleconsultations

Where teleconsultation is available, it has limitations. A remote consultation may not allow the doctor to perform a physical examination or carry out diagnostic tests.

The doctor may recommend an in-person visit, further investigation or another appropriate service if needed. The clinic should communicate the available consultation method, fee and payment arrangements before the consultation is confirmed.

Fees and prices

Any consultation fees, package prices or service prices displayed on the website are subject to confirmation by the clinic.

Ask the clinic to confirm the applicable price, what is included, any additional charges and accepted payment methods before proceeding. If prices change, the clinic should communicate the applicable amount before the service is provided.

Your responsibilities

When using this website, you agree to:

  • Provide accurate contact information when submitting a request.
  • Use the website lawfully and respectfully.
  • Avoid submitting another person's personal or medical information without appropriate authority.
  • Avoid attempting to interfere with website security or functionality.
  • Contact the clinic directly if you need clarification about a service or appointment.

Website availability and external services

We aim to keep the website useful and accessible, but uninterrupted access cannot be guaranteed. Content, features and appointment options may be updated or temporarily unavailable.

The website may link to third-party services or platforms. Those services may have their own terms, privacy policies and availability conditions.

Intellectual property

Unless otherwise stated, website text, branding, photographs and other materials may be protected by applicable intellectual property laws. Do not copy, republish or commercially use materials without permission from the relevant rights holder or other lawful authority.

Changes to these terms

Aarogya Health Care may update these Terms of Use when website features, clinic services or relevant requirements change. The latest version will be published on this page with the revised date.

Contact us

For questions about these terms, appointments or services, contact:

  • Clinic: Aarogya Health Care
  • Email: [email protected]
  • Phone: 071-535025
  • Address: Sundarchowk Bhatbhateni line (Near Paincho Pasal, Butwal, Lumbini Province 32907)